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Things 4 Strings, LLC Terms & Conditions
While Things 4 Strings, LLC bow accessories can help musicians ages 3 to 103, you must be over 13 years old in order to complete transactions through this website.
What Information Do We Collect?
When you visit our Web site you may provide us with personal information you knowingly choose to disclose that is collected on an individual basis.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.
How Do We Use the Information That You Provide to Us?
Personal information may be used for purposes of administering and expanding our business activities, providing customer service. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us.
Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you via our e-Newsletter about important changes to our site, new products and special offers we think you will find valuable. During the checkout process, as well as with a link included in each newsletter, you will be given the opportunity to opt out from receiving these offers.
Shipping and Delivery
Things 4 Strings, LLC strives to provide its customers with timely product delivery.
Orders are customarily shipped by or on the next business day.
Please note that UPS Next Day Air orders will arrive the next business day after the order is processed, which may be the day, or the business day after the order placement date..
Except for orders placed with the USPS First Class Mail option, the UPS or USPS tracking number will be sent via email when the order as processed.
All actual shipping charges will be incurred by the customer. Things 4 Strings, LLC is not responsible for any associated with any purchase. These additional charges are the responsibility of the customer.
Please be advised that Things 4 Strings, LLC is not responsible for any taxes, duties or customs brokerage fees, or damages incurred in international shipping.
Product Return Policies
Is the item you purchased not quite what you expected or needed? Things 4 Strings, LLC will accept returns on unaltered merchandise up to 30 DAYS beyond receipt. Customer is responsible for all return shipping costs.
All products must be returned in original packaging. If the product you wish to return is damaged or defective, please see our Damaged & Defective Good Policies.
Our product return process is easy. All refunds will be issued within 5-7 business days of product return.
Order Cancellation Policy
Things 4 Strings, LLC allows the customer to cancel any item that has not shipped from Things 4 Strings, LLC without any penalty of restocking fee whatsoever.
All cancellations are treated as cancellation requests.
To submit a cancellation request please contact our customer service at firstname.lastname@example.org
Items that have been shipped cannot be cancelled, rerouted or redirected.
Damaged & Defective Goods Policy
All items that are returned as damaged or defective will be replaced by Things 4 Strings, LLC upon receipt.
We accept MasterCard and Visa as credit card payment.
Things 4 Strings, LLC's only bills its customers for the amount of the purchased items, associated shipping charges and, if applicable, NJ state sales tax.
Payment by Credit Card
Upon placing your order with Things 4 Strings, LLC’s with a credit card, the full amount of the purchase will be “authorized.” That is, this amount is held against your line of credit, though not actually collected (or "captured") for the period of not more than 30 days. Should the production or availability of the first item(s) on your purchase dictate that items not ship within this 30 day period, the authorized amount will be released from your line of credit.
Subsequently, when items ship after this period, the amount of the items to ship will be billed as they ship.
Payment by Debit Card
Upon placing your order with Things 4 Strings, LLC’s with a debit or checking card, the full amount of the purchase, again, will be “authorized” against your checking account. Please be advised that, while your bank statement may indicate that the full amount of the purchase has been charged against your checking account, Things 4 Strings, LLC absolutely does not bill its customers for merchandise that has not shipped.
Custom Order Transactions
Transactions for Custom Orders, such as for Custom Studio Kits, will be handled through PayPal. Email Ruth at info@Things4Strings.com with you Custom Order request, and she will create and email a PayPal Invoice for you.
Product Descriptions & Pricing
The product descriptions and images displayed on www.things4strings.com are as accurate as possible. Things 4 Strings, LLC is not responsible for any misrepresentations.
Pricing is subject to change without notice.
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